why does my alexa keep stopping playing the radio

WebRestarting your internet router is also a good step to try, and making sure your router's software is up to date. Alexa is a voice controlled assistant that comes with Amazon Echo. There are a few common, and then those not-so-common issues that can cause this to happen. Have you established that everythings okay with your network access? When the light ring turns orange, your device will enter the setup mode. Meaning, you can practically see your Echo from your mobile device, and vice versa. The only way I can get Alexa to play the French radio station Melody is to say "Alexa, ask TuneIn to play the radio station Melody" Most UK radio stations I can get to work by saying "Alexa, play "radio station.". Customers are sharing videos online showing their Alexas being unable to understand requests to play BBC stations. Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app Some people might not want their Alexa device to play the radio all day, every day. I tried that and several other ways of saying it. Like apps, skills give Alexa the ), & Other Smart Home Updates, Ring Device Health Says That Voltage Is Too High (Danger!), 11 Reasons Why Smart Thermostats Are Pointless, How To Tell If Someone Is Watching The Wyze Cam Live Feed. Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. This time, it is not found doing a search using the Alexa app. The tap Pair a New Device. Next, create a custom playlist that will keep playing all night long. "Alexa, ask mytuner radio to play echoes of bluemars", You may need to turn on the skill first if you haven't already done so. Weak Wi-Fi signal Amazons help isnt at all helpful on this one! This may increase battery usage, but the app will continue running and playing sound until you stop it. WebOpen the Alexa app, then tap Settings > Device Settings. For more information please visit our Service Status Page. To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. Alexas abilities range from turning on the lights to ordering pizza, but one of her most commonly used functions is playing music. First, make sure that you have enabled the "night mode" feature in the Alexa app. Alexa?? Sorry, our virus scanner detected that this file isn't safe to download. Best answer by UKMedia 31 December 2018, 10:45. If you tried the solutions above and came to the conclusion that your Echo needs replacing, check to see if your device is still covered under Amazons warranty. If the Bluetooth device is displayed as a One possibility is that the Echo is experiencing connectivity issues. Why does Alexa stop playing music on my device? Web6 Main Reasons Why Your Alexa Might Stop Playing Music 1) Your Alexa device is not connected to the internet. If your Echo isnt visible, it may not be in pairing mode. If the music has just started playing and is at a low volume, Alexa will play music for longer. Your router may use both security protocols, WPA (Wi-Fi Protected Access), andWPA2 (Wi-Fi Protected Access II). If there are several other devices connected to the Wi-Fi, the Echo, Dot, or other Alexa devices might be experiencing congestion. Wi-Fi congestion can be reduced by turning off any devices that are not in use. If the Alexa device is too close to a source of interference, like a Bluetooth device or cordless phone, move it away. Whether its Rock, Rap, Latin, or Classical music has the power to move us. Trying another device if possible Unrestricted: The app will be permitted to run in the background without any restrictions. So what gives, and how can you fix it? These Skills link your Amazon/Alexa account with the streaming service of your choice, such as Pandora, Prime Music, Spotify, Tidal, and others. No BBC radio stations on #alexa this morning? Alexa will play music for about an hour before turning off. That way, youll reduce interference from other devices while increasing the connection and range at the same time. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. There are a range of sleep sounds available on the Alexa app and on Amazon Music, and many of them are designed to help you relax and fall asleep. First, you can stream music to your Echo via the Alexa app. Poor wi-fi connection? There are several possible explanations for why Alexa might stop playing music. Your email address will not be published. But Some of them dont even support the 5GHz channel, which can make the 2.4GHz too busy. However, in general, most Alexa devices are capable of playing sleep sounds overnight. If thats whats happening, there may be little you can do in this case. The Amazon Echo has a lot of great uses. With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! The setup always goes smoothly but it soon loses connectivity. Both my old Echo Plus and my new Echo Dot (bought because I thought the Plus was faulty) repeatedly revert to set up mode. |. At the bottom of the screen, youll even see examples of other music streaming services you can link to your Alexa app. The station is as above "Echoes of Bluemars". Your WiFi may be affected by interference which would cause WebMusic or Media Not Playing with Alexa. On the bright side, your journey will most likely end with this step, as they will be able to help you even if that means sending you another Echo. The first is through the Alexa app. (and many of them will also play your Bluetooth phone, same as the speakers). A connection via Bluetooth or an aux cable evades the issue of interrupted music with Spotify and Amazon Music. Inconsistent internet connection? Thanks, I will take an in depth look at that tomorrow. Go to Settings, then tap on the Wi-Fi section. Perhaps a device update or Alexa app update will remedy these in the near future. Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! If the Echo cant connect to the internet, it wont be able to play music. This functions much like Bluetooth does, except that youll be using a wired connection versus a wireless one. If the music has been playing for a while and is at a high volume, Alexa will turn off sooner. If your Echo is connected to the internet and youre still experiencing issues, try unplugging the Echo for a few seconds and then plugging it back in. Required fields are marked *. In order to determine the root of the issue, its important to troubleshoot your Echo. But theres nothing more annoying than when the music wont play! | WebConnect to your router's 5 GHz channel. Related Reading: Echo Show Song Lyrics Not Showing Or Being Really Buggy. Even dishwashers, air conditioning vents, or stereos can cause minor problems. There are also a number of instrumental tracks and meditation sounds that can help you fall asleep. Recently moved. teied all the usual reconnected numerous times but every day it loses its connection and the only solution is switch off and. When resetting the second-generation of the Echo and the Echo Dot, heres what youll do: Press and hold the Microphone Off and Volume Down buttons at the same time for about 20 seconds until the light ring turns orange and then blue. Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. All you need to do is tell Alexa to call for help (Alexa does not support 911 calling, so this is only for help with your Echo device). You can ask her to play music from a specific genre, artist, or album. If none of these tips seem to do the trick and nothing is wrong with the Wi-Fi connection, there is definitely some knotty issue with the hardware. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Note: Connection to your router's 5 GHz channel isn't applicable with Amazon Tap. Go to the Search bar, and hit the Alexa Skills category. Read more Amazon offers a one-year manufacturers warranty on Echo devices, so if its still new, contact Amazon for further assistance. The Amazon Echo can only connect todual-band Wi-Fi (2.4 GHz/5 GHz) networks that use the 802.11a/b/g/n standard. The Entertainment section is where youll find your recently played music, as well as other options for music and podcasts. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. 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If youre not sure which radio stations are available in your country, you can check the list of available stations on Amazons website. Update, Some users are being asked to link their account despite already signing in on Alexa devices, BBC Sounds playback on Alexa stops or cuts out, BBC Radio 4 Your comment will be manually reviewed and approved by Tristan in less than a week. Voice requests to control Sonos and play music will likely fail. If you want to see an indicator of Wi-Fi strength, youd have to go into your Echos settings and go through the steps as if youre changing your Wi-Fi. | Here's how you can make your Echo stop talking so much, too. How did you resolve the problem? However, there may be some exceptions. On that screen, youll see devices available for you to connect to via Bluetooth. The first step is to check your internet connection. Then you can open the Alexa app on your phone and start the setup process over again. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Enter your username or e-mail address. WebIf the app is stopping when your phone's screen goes dark, turns off, goes to sleep, or is backgrounded, it is likely an Android level setting which is designed to save battery life. Does anyone know what a flashing blue light means? For Android users, youll go to the Google Play Store. Open the Alexa app and hit Settings. |, Mobile/Tablet app First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. Tap on the i next to the Wi-Fi network youre connected to. When you find it, click on the Skill. The most common cause of Alexas music pauses in the midst of songs is a faulty internet connection. Once youve done that, you can then ask Alexa to play your favourite radio station by saying something like, "Alexa, play BBC Radio 1.". You have finished setting up your brand new Amazon Echo, and youre eager to issue your first voice command to Alexa, Amazons voice control system. But can you play it using voice commands? Find the small hole at the base of the device, insert the tool, and press in the reset button. Restart your Alexa device by unplugging the power If I ask it to resume, it starts from the first song again. But, unfortunately, problems streaming your favorite music or podcasts may sometimes occur. However, if youre not using your Echo device, we recommend turning it off to conserve energy. Spotify, and to a lesser extent, Amazon Music are two of the main culprits. You can ask her to play a song, a station, or a playlist. Playing radio or music on a smart speaker is one of the most basic functions Alexa provides, which is why it can be very frustrating when it stops playing in the middle of a listening session. 1. WiFi Connectivity Issues You can set for example a default music library or a Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". You can use the Alexa app on your phone or tablet to connect your Echo to the 5GHz. When you pull up the app in the respective app store, if it needs to be updated, youll see the word Update towards the top of the page. For Apple/iOs users, youll need to visit the App Store. After that, its the same drill as with the first-generation devices: the light ring will turn off and on again, then itll turn orange, and the device is ready for setup via the Alexa app. Is Amazon waging war on the BBC? i have other echo devices that still work flawlessly which tells me the wi fi is fine. Is the Wi-Fi connection is bad, or theres no connection at all? When using these streaming services, users have complained that their music stops every few songs, but eventually resumes. Its similar for Echo devices with screens: white light good, orange light no connection. We've identified a problem with Google Assistant. Tap on the Echo of your choice, and your device will connect. WebOpen Settings, and then tap Apps. Wait for about 30 seconds, then turn the router back on. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. Sadly, I am having exactly the same problem with the same radio station again. Please check your device settings to ensure Wi-Fi stays enabled. If youve tried all of these troubleshooting steps and youre still experiencing issues, contact Amazon support. Privacy Policy | Unfortunately, when you open up the Alexa app on your phone, youll What if the ECHO is the only device that loses the WFI including a Google home that is 15 feet further from the WIFI than the ECHO which is 2 feet from the WIFI.

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