how do i report a downed comcast line?

I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. Internet Security with Xfinity - Report Abuse An official employee, such as myself or whoever is first available, will respond. Contact Us | Comcast Business Support By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We've had a downed wire touching our building for about two months at this point. Before contacting them, items GetHuman3339193 may need: Name on account, Billing Address, Last four of social security, and Account PIN The issue in GetHuman3339193's own words Hope this helps you out. A drop-down list appears. If you smell natural gas or see downed power lines please do NOT use this page. How to stay in touch with Verizon during an emergency Voting closed 14. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. It is to be expected when weather conditions are severe. Performance & security by Cloudflare. Our community is your official source on Reddit for help with Xfinity services. Filing a report of a low hanging cable? - Google Groups Please help before someone gets hurt. Press Enter to send it. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. See how you can save when you add Comcast Business Mobile or add a new line. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. You can also request a call at a time that fits your schedule. Report Issues with Your Xfinity Services - Xfinity Support How does cable internet get to your house? Call our Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) and select the option to report a downed power line. Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Emails sent with an attachment cannot be processed. Why is my Xfinity Cable box stuck on boot? Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Who do you call for a downed cable line? Say "No account." It's not the power line and I don't think it's the regular cable either because there's no service outage. Payments are posted to your account after 5:30 p.m. on the day they are received. The tree and the cable are both on the grass verge next to my property. I can't get into my property because the line is blocking the drive way. My electric company has been out already and have told me that it is Comcast's issue. Hi, @user_af7a95. Report a downed power line - Pacific Gas and Electric Company If the center conductor of the cable is solid copper, it carries it quite well. Click Continue. Report or View Outages; Other Contacts; General, Business, Landlord, . You will need to contact a tree trimming service yourself. I do apologize once again for the delay on our end and sincerely appreciate all your patience! For your safety, do not touch or move the downed line. Press Enter to send it. how to report downed wires | Xfinity Community Forum Manage day-to-day operations for call center ensuring meeting all department key metrics (i.e. I am a bot, and this action was performed automatically. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. The action you just performed triggered the security solution. In the top right corner, you'll see a little chat icon near the bell icon. How do I report a downed telephone line? | AT&T Community Forums We ask for direct messages because we can't post personal information in public. Then, to let us know why you're calling, say Line is down.. 115.124.120.233 Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. How do I get Comcast to come deal with this? How to Reach a Real Person at Comcast/Xfinity. Verizon Customer Service - Contact Us | Verizon Help Center and Support You can contact 811 to get utility lines marked. Jacksonville, Florida Area. Then, call PG&E at 1-800-743-5000. A woman in Huntington says she contacted Comcast several times about a line. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Comcast Xfinity problems in the last 24 hours. For immediate assistance, check out the Xfinity Assistant. I hope youre having a great week so far! Wires down in your yard: Who is responsible? - ABC27 Should you experience further issues, please create a new post. Call 800.288.2020 and select Repair. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. The tree and the cable are both on the grass verge next to my property. You aren't allowed to. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . First Call 9-1-1. ARA - Utility Regulation - Houston Make sure you are signed in with your Xfinity credentials. Report Downed cable line | Xfinity Community Forum Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Youve reached the best place and perfect person to help with virtually all of your account needs! A strong line of storms passing through Southeast Tennessee downed trees and power lines across the region Friday afternoon, but there were no reports of injuries as of 3:25 p.m. EST. I really appreciate you being a member of the Comcast Family! I need someone to come out and fix it. Report unburied cables, exposed wires, or downed lines - AT&T ET. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Do what's best for your business. I love that there is post after post after post of issues like this on the forums and every time the answer is to send a private message. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Contact Us | Comcast Business Support Who removes tree branches resting on utility cables in easement? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's in front of my yard, and it goes across the street. Jul 2007 - Sep 20169 years 3 months. Request Xfinity Quote Call 1-865-500-4995 Comcast Business Services in East Lansing, MI. Call 800.288.2020. I have a downed wire in the middle of the street. 0 0 U user_2ed7eb New Contributor 1 Message 2 years ago Click Continue. Thank you so much Anthony for sending us over those details and the Modmail. I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. Dial 333 to get connected to a customer service representative. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Store Locator Status Center Check for outages and troubleshoot your services. A drop-down list appears. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! Hello @user_300363 and thank you! (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) Press question mark to learn the rest of the keyboard shortcuts. We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Scan this QR code to download the app now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Never touch a downed overhead electrical line. How do I report down a cable line? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. . Hello there! You can let us know about refund and payment issues or safety concerns caused by dangerous wires in your neighborhood. 7 years ago. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. . An official employee, such as myself or whoever is first available, will respond. Not a word either by phone, email or through the support chat since then. I will post again here when/if I receive a reply or action is taken. New comments cannot be posted and votes cannot be cast. I also appreciate you taking a moment out of your day to reach back out to our team! If you have questions about your services, we're here to answer them. Comcast Phone Number | Call Now & Skip the Wait - GetHuman Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. Warn others to stay away. The ground around your car may be energized. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Connectivity and managing Your Comcast Business network. When should we expect this to be corrected? If you have questions about your services, we're here to answer them. Please contact the moderators of this subreddit if you have any questions or concerns. According to the home inspection site GreatInspector.com: -Your utility is responsible for the wire from the street, but only to a certain point. An official employee, such as myself or whoever is first available, will respond. Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit Sound the horn, roll down your window and call for help. How do I report this? That's not what we want to see! Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Xfinity Status Center - Check for Service Outages In Your Area Comcast Xfinity Outage Map Is The Service Down? If youve got a free afternoon, you can run the cable yourself and save some money. Create an account to follow your favorite communities and start taking part in conversations. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) Reporting A Downed Dangerous Pole | AT&T Community Forums Then it tells me it can help me better if I sign in. Provide your account info and say, Line is down., Dont have AT&T service? Thank you! Type a message to let us know what your issue is. Repairing damaged wiring is easy and it can save you time and money, but care must be taken any time a soldering iron is used. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. Create an account to follow your favorite communities and start taking part in conversations. Please call this number (855) 307-4896 to set up your service. The customer/owner is responsible for installing, maintaining and repairing all equipment beyond theservice connection point except for the electric meter. Comcast Xfinity Outage Report Is The Service Down? If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Full special report: Alex Murdaugh found guilty in murders of wife and son Report A Downed Line. how do i report a downed comcast line? - tourdefat.com I have called multiple times but I don't have an account so it won't let me through to talk to someone. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . I called 800-288-2020 and was told to call Risk Management at 800-894-0374. Marion County officials report storm has passed leaving widespread wind Do not send the firewall logs as an attachment. It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. The easement at my back property line has poles with electric and utility lines. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Stay at least 35ft away from any downed wires during cleanup and other activities. Its important that you dont exit the vehicle unless youre in imminent danger. Then it thanks me for signing in. Xfinity Outages | CableTV.com It's not the power line and I don't think it's the regular cable either because there's no service outage. In the top right corner, you'll see a little chat icon near the bell icon. How to Report an Issue Online Visit xfinity.com/xfinityassistant. Genius. I would like to report down wires in my back yard for the second time. How to report a down or damaged CenturyLink line. Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. Sky News is distributed via an English-language radio news service, and through online channels. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. I really appreciate you being a member of the Comcast Family! The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. A drop-down list appears. Downed Power Line. Select Start Troubleshooting to begin your modem restart. There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. BBC - Wikipedia I suspect it's an old wire). Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. A coaxial cable is capable of carrying current. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. We truly appreciate you taking the time to reach out to let us know about a downed wire. Thanks! Sky News - Wikipedia The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. Discussion. Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company.

Razer Kishi No Controller Detected, Brand New Serpentine Belt Broke, Articles H