bt business contact

Weve got your order request and will be in touch soon to complete your order. If you add all your accounts Log in to report a fault and youll go straight to the correct place to fix problems. This will involve a complete review of your complaint to make sure nothing has been missed. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Contact BT Business. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Compare leased line pricing and find the best fit for your business. Its consistent, reliable connectivity for your business. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Don't worry, if you don't have the details of these accounts you can still track Contact sales. You can do lots of things without picking up the phone. Simply follow the instructions and you might not need to call BT Broadband. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. We know that the internet is key to your business, and downtime means lost revenue. These cookies allowed us to study how users navigate on the website. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Message. Popular shortcuts Order number Track a fault Report a fault Mobile costs may vary. a fault or order with your fault or order references. It's a little bit too early to track your order yet. Here's how we'll help put things right. order and you'll shortly receive an email with an order number you can use to Free from UK landlines. Mobile costs may vary. Discover solutions that are built for your business, whatever you do. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Monday-Friday08:30 - 17:00Free from UK landlines. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Our purpose is as simple as it is ambitious: we connect for good. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Raise a general billing enquiry. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Dont miss our hassle-free ways to help yourself. Want to write to us? Tavis House London WC1H 9NA | 020 7820 6770 . Best if you're on your mobile. Search The Phone Book from BT to find contact details of businesses across the UK. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. If the system doesn't recognise what you've said, you will be able to choose from the options menu. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Be confident about transforming your business. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? How to Buy an Online Listing . From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Click on the button below to track the parent order. We only collect anonymous data. Location. Heres how well help put things right. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Achieve a smarter digital future with our technology and business solutions for public sector providers. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. We're one of the world's leading communications services companies. There are no limits to what people can do when they connect. Starts with VOL followed by three and eleven numbers, Oops. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Get a BT ultrafast fibre broadband deal today and bundle your TV. It was ten times as fast for half the price. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Small and medium businesses Got up to 250 employees? Its quick, easy and available 24/7. So you get the same service, and it could save you time too. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. All prices exclude 20% VAT. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Starts with 5 or 6 numbers, followed by 6 numbers. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Maybe there's a problem with your order. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Choosing a BT phone number or contact method is important to get a better customer service experience. This price does not include in-life modifications, upgrades, or moves on existing services. BT Business App Save time, manage your account, and check your services at your fingertips By phone 0800 800154. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Broadband not working properly? Necessary to provide basic functions of the website such as page navigation. When people connect, there's no limit to the good they can do. Well need your site address and postcode, and an overview of what youll be using your connection for. Sounds good doesnt it? Fix Problems and faults Contact Chat, phone, or email Contact us about. Hosting video calls. Safety starts with understanding how developers collect and share your data. Our insights and events hub is your go-to destination for help and advice on the future of your business. Mobile costs may vary. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. If you're on your computer, you can download WhatsApp for Desktop. It is chaired by the chief executive. There are lots of quick and easy options to manage your . You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Using Wi-Fi that doesnt drop. Our activities added 24bn to the UK economy. Phone line not working properly? Representative Office. Running cloud-based applications. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Search The Phone Book from BT to find contact details of businesses across the UK. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Discover SME solutions That means you get fast, reliable speeds. Our SME solutions are for you. Sometimes we can identify and fix a fault at the same time. You need your billing account number. This is just a tiny fraction of the information contained on BT Business' contact page! The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. You'll get a PDF file to keep and print out. the new account(s) in My Permissions.Go to My permissions. Fibre business broadband only 25.95/month. This means no annoying lag or delays. View bills, set up and manage devices, check service status, speed and much more. Monday - Friday. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! The developer provided this information and may update it over time. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. BTnet Express From 50Mbps Ideal for smaller businesses Visit our online customer service help and support areas The Phone Book ; The Phone Book Find a Business. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Work faster, smarter, safer, and stay connected with your world. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. You need your order reference number. Its quick, easy and available 24/7. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. We offer reliable connectivity, but sometimes faults do occur. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. You can also find the BT opening hours so you dont call when the lines are closed. You can find our standard Terms and Conditions at www.bt.com/terms. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Suitable for smaller businesses who need more than what broadband can offer. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. A business leased line, on the other hand, is a dedicated line just for you. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Our SME solutions are for you. Search The Phone Book from BT to find contact details of businesses across the UK. Download our Service Level Agreement to find out more. The BT phone number and IVR options are available in the table below. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Get a 200Mbps leased line for 299/month (ex VAT). And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. However, a well-designed system should route a customer to the right person. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try That's why we've been named as a leading service provider by Gartner. We can only deal with BT Business accounts. Terms and Conditions apply. again. This means finding the right BT phone number can be more difficult than you first thought. The quickest and easiest way to contact us. Its really that simple to contact BT Broadband by SMS. later the dashboard view will be restored. Change your UK billing address. Or ring us on : 0800 672 331 Register a complaint Contact The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. If you need help quickly, use the other contact options. Subject to credit check, business registration and a 5-year minimum term. We're here to keep your teams connected as the trusted partner of businesses around the globe. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Weve even listed the BT opening hours so you dont make a phone call for nothing. Contact BT . When you have a broadband connection, you share your bandwidth with others. Available 24/7Free from UK landlines. WhatsApp us, The quickest and easiest way to contact us. And if you do experience service stops, well provide money-back credit. Got up to 250 employees? BT business solutions Work faster, smarter, safer, and stay connected with your world. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Monday - Saturday08:00 - 18:00Free from UK landlines. We always aim for 100% target availability, but sometimes things do go wrong. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs If you're on your computer, you can download WhatsApp for Desktop. All day, every day. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. If you have a complaint about BT, there are several ways in which you can make a BT complaint. 0 to 5 employees,250+ employees,6 to 249 employees. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. How to Contact BT Openreach? Well offer the fastest fix with the first available visit youre in control to change it. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Try contacting support if you still can't track your order. We're sorry but you need to use a different order tracker for that reference. Best if you're on your mobile. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h A BTnet Leased Line not quite right for you? If you have an issue you can find out if is just you, or impacting others in your area. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. BT Business broadband, phone line, email or Cloud Voice services not working properly? This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Make sure you're always connected with mobile, broadband, phone systems and more. When you have team members working from different locations, a connection you can rely on is more important than ever. Cookies used for marketing and advertising purposes. I understand that any big company has large numbers of employees. We have a range of ways to get in touch for new and existing customers. Mobile costs may vary. Set up and alter your Direct Debits. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Every single time. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email [email protected]. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Starts with two letters followed by six or seven alphanumeric. Available 24/7. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. That looks like a residential order number rather than a Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Fix Problems and faults Contact Chat, phone, or email Contact us about. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. If you need help quickly, use the other contact options. Maybe there's a problem with your order. More information and review your options. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Read more about our network latency here. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. T&Cs apply. Mobile costs may vary. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Discover solutions that are built for your business, whatever you do. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Rest assured that your call is really important . Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Every single time. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services

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