straight talk customer service

I will be looking for another pre pay service with hopefully much better customer service! You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Tell us what your question is about so we can direct you to the best team to help you. Sign up to receive our free weekly newsletter. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. For personal use only. Its just ridiculous. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. I got the box and a 1 month data card. Actual availability, coverage and speed may vary. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. When using this App, standard data rates may apply. Click Submit'. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Thanks SO much! Copyright 1997-2023 Ripoff Report. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. 4G LTE or 5G-capable device required. And yes, you also have the option to transfer the phone number to a different carrier. I would leave 0 stars if I could. Message and data rates may apply. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. WebAt Straight Talk, customer service is extremely important to us. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. The 2nd person wanted me to scratch off the pin on the data card. I will never use Straight Talk again. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. A link has directed you to this review. You can help! They switched their phone towers to use Verizon towers and have no idea what the f they are doing. How Do I Register My New Straight Talk Phone? Wondering if a report is missing? 2023 TRACFONE. Your new Straight Talk will be ready to complete activation when your old phone stops working. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Have an issue or a question search the site, Need help? We use dedicated people and clever technology to safeguard our platform. 30 minutes to sync email to your phone. I am now in the process of changing carriers because of how horrible they are and continue to be. Thank you, you have successfully subscribed to our newsletter! Straight Talk: Call 1-877-430-2355. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. You need help? All of a sudden my phone stuck in sos mode. After spending over 2 hours on hold they disconnect me. Now Im sitting here on hold again for over 20 min now. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. I called customer service multiple times only to have the call dropped each time. Privacy Policy. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. To use this option, simply visit the Straight Talk official website. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Use the charger that came with your phone to avoid battery damage. Or who knows as it was not freely shared. The next step is to activate your device and redeem your plan. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebStraight Talk, Inc. Only for personal use. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I then told him that we would be leaving Straight Talk before the weeks done. We though we'd save money with Straight Talk. Verizon does not work well in this area, hence the AT&T sim card. We value your privacy. Your phone should be active within minutes; however the activation process may take up to one hour. Switch "Screen Timeout" to the lowest setting. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Straight Talk could never get my phone to activate. Straight Talk Contact Info. By account information, we mean phone numbers, account numbers, login details, and more. The wireless phone number can be changed only up to 4 times per year. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Straight Talk is committed to providing our customers the best customer service. You have until DATE to complete the activation or you will lose your spot. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. There are no contracts and no hidden fees. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. > Sign In / Reset Password. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Is it possible to keep my Straight Talk phone number after canceling? This number worked fantastically, and I got all I needed accomplished! Please select which one you wish to keep. > Change Credit Card or Checking Account. So if thats what you want, feel free to explore it. Cell service is strong here. WebAt Straight Talk, customer service is extremely important to us. Enjoy reading our tips and recommendations. I guess you get what you pay for with the cheap service!!! She did not tell me anything that would help me or even tell me she could help me get the phone. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. *Refer to the latest Terms and Conditions of Service at straighttalk.com. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. I've talked to 6 customer care agents was promised to get a call back twice that never happened. For more specific results for "straight-talk-.com". Corporate Advocacy Business Remediation and Customer Satisfaction Program. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I called ST customer service. I have never talked to a worse customer service line nor have I ever delt with a worst company. Original review: Feb. 1, 2023. All rights reserved. You will need to perform a separate checkout for the items in your cart. Have question about your phone or service? I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. r/StraightTalk 2 yr. ago. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. I have questions that Wal-Mart can not answer. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Verification can help ensure real people write reviews about real companies. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Jan 4th of 2023 lost all coverage and internet. Available online only. Check the "Battery Use" screen to review features or functions that have been consuming your battery. There's no kind of help or communication to help at ALL. He said he was not allowed to transfer the call to anyone else. Plans include unlimited talk and text and high-speed data. We then hung up. Send a letter: It is also possible to write and send a letter to Straight Talk. Straight Talk is also branded as Tracfone and offers prepaid phone service. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. service. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Would not make an exception,to a hotel reservation I made thru Priceline. Calls are billed in one-minute increments. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. If you paid for their service in advance, you are entitled to a refund. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. You can use our automated system or speak to a Customer Care Representative. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Calling Straight Talk back may result in you getting a representative who is able to help you. Straight Talk also sells cell phones in their physical stores and also on their website. This is the best way to manage and repair your business reputation. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Their website claimed my transaction didn't go through even though my credit card was charged. There is no spot reserved for this router, you will need to check service availability for your address. J.D. The NEW $55 Plan will now provide Unlimited High-Speed Data. I have never experienced worse customer service in my entire life. The phone was bought 7 months ago (has a 1 year warranty). The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! I am going to be switching to AT&T prepaid. The latest complaint No mobile service was resolved on Jan 16, 2023. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Unsubscribe easily. They refuse to refund my money too. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Straight Talk does not own their own cellular towers. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. We also highlighted some reasons you might want to cancel your Straight Talk services. Went to walmart to buy a hotspot to get me by. It offers four different service plans with different data and storage options. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Never called . Still hasn't. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Long time customer of Straight Talk. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. MOBILE WEBSITES: Access the mobile web site version of your choice. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Walmart rep asked my address then recommended ST home internet. Please wait an additional 24 hours and try the test call again. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Find more than 137,785 complaints| Ripoff Report I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Straight Talk could never get my phone to activate. WebStraight Talk offers a variety of plans depending on your needs. WebSearch Newegg.com for iphone 6s plus straight talk. WebChat with one of our agents live. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Sometimes, they might try to convince you to remain with them. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. This company and the people who work here are so horrible. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Sorry you won't get any! I can not find a way to contact them if I am not a customer. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. You can contact us at 1-877-430-CELL (2355) to change it. There's a problem. Consumers love to do business with someone that can admit mistakes and state how they made improvements. In total, Straight Talk has 4 phone numbers. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. It allows the users Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! The appeal of Straight Talk is its flexibility and affordability. Your Privacy Choices. Unsubscribe at any time. DO Not do business with thieves. Straight Talk is one of the leading wireless carriers in the United States.

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